Cancellation And Returns
Return Initiation Policy:
- Call customer care to log a return request.
- Register your complaint Return & Replacement Window - A return request needs to be placed within 5 working days of delivery of the order at your address.
We guarantee a full refund/replacement for all orders that fall under the following categories:
Cancellation before shipment
We respect your choice. We will ensure a full refund for any cancellations made prior to shipment.
Product out of stock but billed
For products that are no longer in stock, we provide a full refund to keep your shopping experience hassle free.
Wrong product received
in case you have received a different product other than what you had placed an order for, we will be issuing a replacement unit.
Dead/defective on Arrival
or products which are dead/defective while receiving and are not repairable by our customer care, we will issue a replacement unit on receiving the defective item.